Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

73% Of Customers Think Client Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with scores alone.

Consumer reviews make the statistics appear more authentic which is what the potential clients are trying to find. Practically a third of consumers say composed reviews are the only function that makes them think the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

95% Of Dissatisfied Clients Will Return To A Company If A Company Makes An Effort To Resolve Issues Rapidly And Effectively

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Generally 2 out of 3 companies have excellent and awesome rankings. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

90% Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star rating is the first thing consumers see. Still, users pay attention to other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying preferences.

According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

The Majority Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Consumers Might Invest 31% More With A Business That Has Great Reviews

Focus on this fact. The better other users explain your product or service, the more money you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

US Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista

Google Represents 57.5% Of All Reviews Worldwide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats show the basic appeal of a site can only presume when it comes to trust.

Source: Review Trackers

89% Of Customers Review A Businesses Feedback To Reviews

Not only do most consumers read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal