98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million customers visit Yelp monthly. If you haven't declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more successful than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who take notice of the number of reviews is currently at 46 percent.

Source: Brightlocal

Customers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made quickly.

Online reviews are certainly convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

Many Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower ranking really helps your overall rating.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270 Percent

User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

The Majority Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are surprisingly the more opinionated ones.

Source: Statista

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95% Of Disappointed Clients Will Return To A Business If A Company Makes An Effort To Solve Problems Rapidly And Effectively

Customers don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews stay without a reply. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Use A Business

This stat is one of many that show the value of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked only for organizations with a perfect five star rating.

Source: Brightlocal

Reviews Published On Twitter Can Increase Online Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

Google Represents 57.5 Percent Of All Reviews World-wide

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Since the large bulk of consumers read reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

74 Percent Of Local Companies Have At A Minimum, One Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online ratings stats, we found out that a business requires to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal