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90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats show a company's reputation doesn't impact just the customers. Potential employees likewise take a look at rankings and take a look at reviews.
Source: Deloitte
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics put customers' reviews as the most credible source of recommendations. Online reviews typically carry the same weight as recommendations from family and friends.
Source: Brightlocal
More Than Half Of Clients Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
77% Of Customers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would do it to educate others about their consumer experience and 24% would most likely direct their review to the business itself.
Over a 26% would want to post a review to help other people with their decision making process.
Source: Podium
Software Application Reviews Influence Over 98% Of All Buyers
18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Google Represents 57.5 Percent Of All Reviews Around The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business
The star rating is the first thing consumers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
15% Of Users Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15 percent of potential clients won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other people, you manage to pick a model that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
Clients Might Spend 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The better other users describe your service or product, the more money you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
Only 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies really make use of them.
Although we now understand why consumer reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing preferences.
According to social media reviews stats, Facebook impacts over half of users' purchase choices.
Facebook reviews stats expose that four out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal