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91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the massive impact user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
15% Of Visitors Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15% of prospective clients will not even think about doing business with a company they can't find opinions about.
Source: Statuslabs
89% Of Consumers Review A Businesses Replies To Reviews
Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
77% Of Consumers Would Likely Post A Review If They Were Asked
More than a 35% would post a review to inform others about their consumer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to give a review to help other people with their choice making process.
Source: Podium
90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a new car and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to select one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
Online Item Reviews About An Item Can Boost Its Conversion Rate By A Whopping 270 Percent
User review stats reveal the purchase probability for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out a lot more reviews to get a clear view of how business is really doing. Do not depend on that fact alone.
Source: Brightlocal
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
83% Of All Young Clients Were Asked To Leave A Review Recently
Of those invited, 80% of clients did post a review. In general, businesses have actually asked 66% of all clients to post a review on their business.
Source: Brightlocal