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67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
When clients need to pick a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Over Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Rating
This stat is among many that highlight the significance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your customers delighted is more vital than ever.
57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked only for businesses with an ideal five star rating.
Source: Brightlocal
89% Of Consumers Read A Companies Reactions To Reviews
Not only do many consumers check out the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review stats show the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews go on without a reply. That's too bad, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
In the present day reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
82 Percent Of Customers Check Out Review Sites Since They Wish To Purchase An Item Or A Service And Want To Get The Truth About Business Products And Services.
Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews statistics, Facebook impacts more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how great your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal