Because They Desire To Buy A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Go To Review Sites.

Users come due to the fact that they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

83% Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust ads choose to pay attention to consumers' recommendations online.

Source: Statuslabs

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

These days reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your customers builds their trust. Even something as simple as responding to their reviews and remarks can make them feel valued.

As you may expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out many more reviews to get a better idea of how business is really doing. Do not depend upon that fact alone.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select a physician or an attorney.

Younger people (age 18-35) are much more inclined to work with an expert based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to client review stats, a massive 19% of customers always rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

Positive Reviews Motivate 68% Of Customers To Use A Local Business

Given that the huge bulk of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review stats show the purchase likelihood for an item with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Throughout The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

89% Of Consumers Review A Businesses Replies To Reviews

Not only do the majority of clients read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics show a company's reputation does not affect simply the customers. Potential team members also look at rankings and read reviews.

Source: Deloitte

49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs