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Just 6 Percent Of Customers Do Not Rely On Client Reviews At All
According to consumer review stats, a massive 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
If A Company Manages To Solve Issues Rapidly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Company
Clients don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
83% Of All Young Shoppers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did post a review. In general, companies have asked 66% of all clients to post a review on their company.
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals spend more than five times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated material can do wonders in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
Consumers Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Purchasing choices are made rapidly.
Online reviews are clearly persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with scores alone.
Customer reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Practically a 3rd of customers state written reviews are the only feature that makes them think the websites' reviews are pertinent and beneficial.
Source: Fan and Fuel
74 Percent Of Regional Companies Have At A Minimum, One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online scores stats, we discovered that a business requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read a lot more reviews to get a clear view of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal