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Positive Reviews Motivate 68% Of Customers To Use Local Businesses
Given that the large majority of consumers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Definitely Submit A Review
More than a 35% would submit a review to educate others about their consumer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to leave a review to assist other individuals with their decision making process.
Source: Podium
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
89% Of Clients Prefer To Read Reviews On Their Smart Devices
Be it via an app or a mobile browser, folks choose to read reviews on their smart phones.
Source: Statista
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Google Accounts For 57.5% Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Just 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to customer review statistics, a whopping 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
The Typical Review Length Has Gotten 65% Much Shorter Since 2010
Presently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, makers' descriptions are generally ads.
Source: Martech Zone
30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Staying connected with your consumers builds their trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.
As you may anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
Reviews have a huge impact on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
83 Percent Of Consumers Don't Rely On Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust ads pick to pay attention to customers' suggestions online.
Source: Statuslabs
73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with scores alone.
Customer reviews make the statistics appear more genuine which is what the potential clients are searching for. Nearly a third of customers say written reviews are the only feature that makes them think the websites' reviews are appropriate and useful.
Source: Fan and Fuel
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a physician or a legal representative.
Young people (age 18-35) are even more inclined to hire a professional based upon online reviews. Just 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Buying choices are made rapidly.
Online reviews are clearly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone