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91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous impact user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read client reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management statistics indicate a business's reputation does not affect just the consumers. Potential team members also take a look at rankings and take a look at reviews.
Source: Deloitte
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews stay without a reaction. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
72 Percent Of Customers Will Not Take Action Before They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still require client reviews. There is no other way around it. Customers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review statistics position customers' reviews as the most credible source of recommendations. Online reviews usually bring the same weight as guidance from family and friends.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Throughout The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
77% Of Clients Would Definitely Submit A Review If They Were Asked
More than a 35% would submit a review to notify others about their consumer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their decision making process.
Source: Podium
More Than Half Of Customers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are surprisingly the more opinionated ones.
Source: Statista
60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
These days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers