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83% Of All Young People Were Invited To Post A Review Recently
Of those asked, 80% of clients did submit a review. Overall, companies have actually asked 66% of all customers to submit a review on their business.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Clients
24% of US buyers consider reviews as 'very influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
Google Accounts For 57.5% Of All Reviews Globally
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Customers Could Invest 31% More With A Business That Has Excellent Reviews
Take notice of this fact. The better other users explain your services or product, the more cash you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
If A Company Manages To Solve Problems Quickly And Effectively, 95% Of Unhappy Clients Will Return To A Company
Clients don't expect you to be perfect. They do expect you to remedy things when they go wrong. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
74% Of Local Businesses Have At Least 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online ratings stats, we found out that a business requires to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the general popularity of a site can only go so far.
Source: Review Trackers
Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Since the large majority of consumers read reviews, you'd want yours to be inviting to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
The Average Review Word Count Has Become 65% Much Shorter Since 2010
Recently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star score is the first thing consumers see. Still, users take note of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States customers.
Source: Statista
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista