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If They Were Asked, 77% Of Consumers Would Undoubtedly Post A Review
More than a 35% would do it to inform others about their consumer experience and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to submit a review to help other people with their decision making process.
Source: Podium
A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat clients fairly generally prosper, review sites help ensure of that.
Source: Statuslabs
USA Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US customers.
Source: Statista
Reviews Posted On Twitter Can Increase Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out much more reviews to get a better idea of how the business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
Buyers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, buying choices are made quickly.
Online reviews are obviously convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'constantly' or 'very frequently'.
Source: Trust You
61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two-thirds of companies have good and awesome scores. Only 5% of businesses have a rating below three stars.
Source: Brightlocal
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
77% Of Individuals Don't Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that businesses should to be continuously requesting reviews.
Source: Statuslabs
49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of clients, who focus on the variety of reviews is presently at 46%.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social media which can likewise affect our buying decisions.
According to social media reviews stats, Facebook affects more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business.
Source: RevLocal
91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews usually bring the exact same weight as advice from family and friends.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management statistics indicate a business's reputation doesn't impact just the customers. Prospective team members also take a look at scores and take a look at reviews.
Source: Deloitte
Just 6% Of Customers Don't Trust Consumer Reviews At All
According to consumer review data, a tremendous 19% of customers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
83% Of All Young Consumers Were Asked To Leave A Review Recently
Of those invited, 80% of clients did submit a review. In general, businesses have actually asked 66% of all customers to post a review on their business.
Source: Brightlocal