30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Communicating with your customers builds their trust. Even something easy like responding to their comments and reviews can make them feel valued.

As you may anticipate, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of clients, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

73 Percent Of Consumers Think Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with ratings alone.

Client reviews make the statistics appear more authentic which is what the potential consumers are looking for. Almost a third of consumers state written reviews are the only function that makes them think the sites' reviews are appropriate and useful.

Source: Fan and Fuel

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated material has an unassailable effect on consumers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats indicate a company's reputation does not impact just the consumers. Prospective team members also look at ratings and read reviews.

Source: Deloitte

89% Of Clients Browse A Companies Reactions To Reviews

Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Typically, 142 million consumers visit Yelp monthly. If you haven't claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and ranking stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

83% Of All Young Buyers Were Asked To Post A Review Recently

Of those invited, 80% of customers did submit a review. Overall, businesses have actually asked 66% of all clients to leave a review on their company.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Go Back To A Company If A Business Makes An Effort To Fix Problems Quickly And Efficiently

Clients don't expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

82% Of Consumers Go To Review Sites Due To The Fact That They Want To Buy An Item Or A Service And Want To Get The Facts About The Businesses Product Or Services.

Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other people, you manage to choose one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs