89% Of Customers Prefer To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile web browser, people today prefer to read reviews on their mobile phones.

Source: Statista

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews remain without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to select a legal representative or a medical professional.

Young people (age 18-35) are a lot more likely to employ a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

70 Percent Of Consumers Choose To Find Out About A Business Through Articles And Reviews, Instead Of Ads

Ads are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a new vehicle and there are several models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.

With the help of other people, you manage to choose one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

72 Percent Of Customers Will Not Take Action Before They Read Some Reviews

Irrespective of how captivating your marketing is, you still require customer reviews. There's no other way around it. Consumers are still ready to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83% Of All Young Consumers Were Invited To Leave A Review Recently

Of those invited, 80% of customers did leave a review. In general, businesses have asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

15 Percent Of Visitors Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of possible consumers will not even think about working with a company they can't find viewpoints about.

Source: Statuslabs

82 Percent Of Customers Visit Review Sites Due To The Fact That They Wish To Purchase A Service Or An Item And Wish To Get The Truth About The Businesses Product Or Services.

Review websites are locations that customers go to get the truth about a business, service or product . Users come because they have actually currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Clients Would Certainly Submit A Review If They Were Asked

More than a 35% would post a review to inform others about their consumer experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

More Than Half Of People Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are evidently the more vocal ones.

Source: Statista

Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Considering that the huge majority of customers check out reviews, you would want yours to be enticing to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and score statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out many more reviews to get a better idea of how the business is in fact doing. Don't depend on that statistic alone.

Source: Brightlocal

A Lot Of Best Selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower rating really helps your overall score.

According to customer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center