95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our buying preferences.

According to social reviews data, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that four out of five users are most likely to trust a local business.

Source: RevLocal

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out much more reviews to get an idea of how the business is actually doing. Don't depend upon that statistic alone.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star rating is the first thing customers see. Still, users pay attention to other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

If A Company Manages To Solve Problems Quickly And Effectively, 95% Of Unsatisfied Consumers Will Return To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

83% Of All Young Buyers Were Asked To Leave A Review Recently

Of those invited, 80% of clients did leave a review. Overall, companies have asked 66% of all clients to post a review on their business.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management statistics suggest a company's reputation doesn't impact simply the customers. Potential employees also take a look at rankings and take a look at reviews.

Source: Deloitte

Reviews Shared On Twitter Can Improve Revenues By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

The Average Review Length Has Gotten 65% Much Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.

Source: Review Trackers

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When customers have to pick a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

Only 6% Of Consumers Don't Trust Client Reviews At All

According to consumer review data, a tremendous 19% of customers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics put clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the same weight as advice from family and friends.

Source: Brightlocal