Online Item Reviews About An Item Can Boost Its Conversion Rate By An Unprecedented 270%

User review stats reveal the purchase probability for a product with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

86 Percent Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

83% Of All Young Customers Were Asked To Leave A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have asked 66% of all customers to post a review on their company.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews stay without a reply. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation does not affect simply the customers. Potential employees likewise look at ratings and take a look at reviews.

Source: Deloitte

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. However, they understand the enormous impact user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

If A Business Takes Care Of Problems Rapidly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Company

Customers do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

90 Percent Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your clients develops trust. Even something as basic as responding to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

Majority Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the significance of online rankings. Now that news of customer satisfaction travels this fast, keeping your consumers happy is more important than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with a best five star rating.

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

15 Percent Of People Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective customers won't even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have a massive effect on their decision when customers have to choose a service provider.

Source: DemandGenReport