Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Customers

24% of US consumers consider reviews as 'incredibly influential'.

To show the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same clients are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

Reviews Published On Twitter Can Help Increase Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and score stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to consumer review statistics, a tremendous 19 percent of customers constantly rely on online reviews and never ever a buy without checking out reviews initially.

Source: Statista

Due To The Fact That They Want To Acquire A Product Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Websites.

Users come because they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to pick a doctor or a legal representative.

Younger people (age 18-35) are much more likely to employ a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

US Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people read reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Customers expect to see some unfavorable reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a brand-new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other consumers, you manage to select a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews go on without a reaction. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

77% Of Customers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal