Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that four out of five users are more likely to trust a local business.

Source: RevLocal

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have a huge impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44 percent increase.

Source: RevLocal

89% Of Clients Want To Read Reviews On Their Smartphones

Be it via an app or a mobile web browser, everyday people choose to read reviews on their mobile devices.

Source: Statista

83% Of Consumers Do Not Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust ads choose to focus on clients' recommendations online.

Source: Statuslabs

If A Business Manages To Resolve Issues Quickly And Effectively, 95% Of Disappointed Customers Will Return To A Company

Clients do not anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

89% Of Clients Review A Companies Feedback To Reviews

Not only do most shoppers check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

Over Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Ranking

This stat is among numerous that show the value of online scores. Now that news of client fulfillment travels this fast, keeping your customers pleased is more crucial than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for organizations with a best five star rating.

Source: Brightlocal

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read much more reviews to get an idea of how business is in fact doing. Don't depend on that statistic alone.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business

Since the large majority of customers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people devote more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Take note of this statistic. The better other users explain your product or service, the more money you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone