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15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of prospective customers won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did post a review. In general, companies have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
Only 6 Percent Of Consumers Do Not Trust Client Reviews At All
According to client review stats, a massive 19 percent of customers always trust online reviews and never a buy without checking out reviews initially.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to choose a lawyer or a medical professional.
Young people (age 18-35) are much more inclined to employ an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
86 Percent Of Customers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When consumers have to select a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website
Typically, 142 million customers go to Yelp every month. This is as good a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
82% Of Consumers Check Out Review Sites Because They Want To Buy A Service Or An Item And Wish To Get The Facts About Business Services And Products.
Users come since they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
77% Of Users Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
Just 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of companies actually utilize them.
Although we now know why client reviews are so effective, most businesses apparently do not.
Source: LsaInsider
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal
90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews stay without a reply. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
The Typical Review Word Count Has Actually Become 65% Shorter Since 2010
Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
77% Of Customers Would Most Likely Give A Review If They Were Asked
More than a 35% would leave a review to inform others about their consumer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium