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91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews typically bring the same weight as guidance from friends and family.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have an enormous effect on their decision when customers have to pick a service provider.
Source: DemandGenReport
Reviews Shared On Twitter Can Help Improve Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically 2 out of 3 companies have great and exceptional scores. Just 5% of businesses have a rating listed below three stars.
Source: Brightlocal
30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews
Communicating with your clients builds their trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you might anticipate, customers who feel this way are going to spend more cash with a company.
Source: Statuslabs
American Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA clients.
Source: Statista
83 Percent Of Consumers Don't Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. Most users who no longer trust ads pick to take note of consumers' recommendations online.
Source: Statuslabs
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear people aren't pleased with ratings alone.
Consumer reviews make the stats appear more authentic which is what the would-be customers are searching for. Almost a 3rd of consumers state written reviews are the only function that makes them believe the sites' reviews are relevant and helpful.
Source: Fan and Fuel
60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and ranking stats reveal people value the opinion of peers more than any other content.
Source: Collective Bias
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
In the present day reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read many more reviews to get a clear view of how the business is actually doing. Do not depend upon that figure alone.
Source: Brightlocal
89% Of Customers Read A Businesses Responses To Reviews
Not only do many clients read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
83% Of All Young Customers Were Asked To Post A Review Recently
Of those asked, 80% of customers did post a review. In general, businesses have asked 66% of all consumers to leave a review on their business.
Source: Brightlocal