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Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
15% Of People Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of possible consumers will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
Majority Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating
This stat is one of lots of that highlight the value of online ratings. Now that news of client satisfaction travels this quick, keeping your customers pleased is more important than ever.
57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
Moreover, 11% looked only for businesses with a perfect five star rating.
Source: Brightlocal
89% Of Shoppers Like To Read Reviews On Their Smart Devices
Be it via an app or a mobile web browser, customers prefer to read reviews on their cell phones.
Source: Statista
86% Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
70% Of Customers Prefer To Learn About A Business By Means Of Short Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the statistics appear more genuine which is what the potential clients are searching for. Almost a 3rd of customers state composed reviews are the only feature that makes them think the websites' reviews are helpful and relevant.
Source: Fan and Fuel
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the enormous impact user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
89% Of Clients Read A Companies Responses To Reviews
Not only do a lot of clients check out the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying preferences.
According to social reviews data, Facebook affects more than half of users' purchase choices.
Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
Reviews Posted On Twitter Can Help Increase Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
US Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase probability for a product with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star ranking is the first thing consumers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of USA customers.
Source: Statista
61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars
Overall 2 out of 3 companies have excellent and awesome ratings. Only 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal