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30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Keeping in touch with your clients creates trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.
As you might expect, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
Only 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to client review stats, a tremendous 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
15% Of Clients Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of potential consumers will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
74% Of Local Companies Have At A Minimum, One Google Review
A single review is far from adequate to improve your website's SERP ranking.
Looking at online rankings data, we discovered that a business requires to have at least 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
95% Of Dissatisfied Clients Will Go Back To A Business If A Company Makes An Effort To Solve Problems Rapidly And Effectively
Clients don't expect you to be perfect. They do expect you to remedy things when they go wrong. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out many more reviews to get a better idea of how business is really doing. Do not depend upon that fact alone.
Source: Brightlocal
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with scores alone.
Client reviews make the statistics appear more genuine which is what the potential clients are looking for. Almost a third of customers state written reviews are the only function that makes them believe the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally two-thirds of businesses have exceptional and awesome scores. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million consumers visit Yelp every month. This is as great a time as any if you have not declared your free Yelp business page.
Source: RevLocal
Users Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Buying choices are made quickly.
Online reviews are clearly persuasive, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most credible source of recommendations. Online reviews usually carry the same weight as recommendations from loved ones.
Source: Brightlocal