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60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and score data show people value the viewpoint of peers more than any other material.
Source: Collective Bias
74% Of Local Businesses Have At Least 1 Google Review
A single review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online rankings stats, we learnt that a business needs to have an average of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
70% Of Customers Prefer To Discover A Business Through Reviews And Posts, Instead Of Advertisements
Ads are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat consumers well normally succeed, review sites help ensure of that.
Source: Statuslabs
90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.
Source: Capterra
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read client reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
If They Were Asked, 77% Of Clients Would Most Likely Submit A Review
More than a 35% would do it to educate others about their customer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their choice making process.
Source: Podium
72% Of Customers Won't Take Action Before They Read Some Reviews
Regardless of how alluring your marketing is, you still need consumer reviews. There's no way around it. Clients are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
If A Company Takes Care Of Problems Quickly And Efficiently, 95% Of Unsatisfied Clients Will Return To A Company
Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
Reviews Posted On Twitter Can Improve Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo