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88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management statistics show a company's reputation does not affect simply the consumers. Prospective team members also take a look at scores and take a look at reviews.
Source: Deloitte
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. However, they realize the massive effect user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
Reviews have a massive effect on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
More Than Half Of Consumers Won't Utilize A Company If It Has Less Than A 4 Star Ranking
This stat is one of lots of that highlight the importance of online rankings. Now that news of client fulfillment travels this quick, keeping your customers pleased is more vital than ever.
57 percent of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Moreover, 11% looked just for organizations with a perfect five star ranking.
Source: Brightlocal
70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get a better idea of how the business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
77% Of Clients Would Undoubtedly Post A Review If They Were Asked
More than a 35% would submit a review to educate others about their client experience and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to leave a review to help other people with their choice making process.
Source: Podium
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'constantly' or 'really frequently'.
Source: Trust You
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
30% Of Clients Feel Positive About A Business Which Answers Online Reviews
Corresponding with your clients creates trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.
As you might anticipate, customers who feel this way are going to invest more cash with a business.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a lawyer or a medical professional.
Young people (age 18-35) are even more likely to employ an expert based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more genuine which is what the potential consumers are searching for. Practically a 3rd of consumers say written reviews are the only function that makes them believe the websites' reviews are useful and appropriate.
Source: Fan and Fuel
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Normally, 142 million consumers visit Yelp monthly. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
Reviews Shared On Twitter Can Increase Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
60% Of Customers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating stats show people value the opinion of peers more than any other material.
Source: Collective Bias
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
15% Of Clients Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of potential consumers will not even consider working with a company they can't discover opinions about.
Source: Statuslabs