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This Is What Your Customer Receives
Since They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Visit Review Sites.
Review websites are locations that people go to get the facts about a business, product and services . Users come because they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, individuals spend more than five times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Reviews Shared On Twitter Can Help Grow Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Software Reviews Impact Over 98% Of All Buyers
18% of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
More Than Half Of Individuals Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Online Product Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270%
User review stats show the purchase possibility for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social media reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
83% Of Customers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to take notice of customers' recommendations online.
Source: Statuslabs
77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses in fact utilize them.
Although we now understand why consumer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
Consumers Might Invest 31 Percent More With A Business That Has Terrific Reviews
Focus on this statistic. The better other users describe your services or product, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read a lot more reviews to get an idea of how business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal
A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat consumers fairly generally prosper, review websites help make certain of that.
Source: Statuslabs