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A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat consumers well normally flourish, review websites help ensure of that.
Source: Statuslabs
60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and score statistics show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Positive Reviews Encourage 68% Of Customers To Choose A Local Business
Since the vast bulk of customers read reviews, you would want yours to be inviting to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
US Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise affect our purchasing decisions.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are likely to rely on a local business.
Source: RevLocal
89% Of Shoppers Prefer To Read Reviews On Their Cell Phones
Be it via an app or a mobile web browser, everyday people prefer to read reviews on their phones.
Source: Statista
Most Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to consumer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star score is the first thing customers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
One-half Of All Millennial's "Always" Read Online Reviews For Businesses
More youthful people know the worth of being informed. User-generated content has an unassailable effect on consumers.
If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
73 Percent Of Customers Believe Customer Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the prospective consumers are looking for. Practically a third of consumers say written reviews are the only function that makes them believe the sites' reviews are useful and relevant.
Source: Fan and Fuel
83% Of All Younger Clients Were Invited To Post A Review Recently
Of those invited, 80% of consumers did post a review. In general, companies have asked 66% of all consumers to give a review on their company.
Source: Brightlocal