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91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. However, they understand the huge impact user scores have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
89% Of Consumers Prefer To Read Reviews On Their Mobile Phones
Be it by means of an app or a mobile browser, people today prefer to read reviews on their cell phones.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star rating is the first thing customers see. Still, users take notice of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
98% Of Yelp's Website Visitors Bought From A Business They Found On The Site
Generally, 142 million customers check out Yelp monthly. This is as great a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
Only 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to client review statistics, a whopping 19% of customers constantly trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
The Majority Of Popular Items Have An Average Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to client rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
74% Of Local Companies Have At Least 1 Google Review
One review is far from sufficient to improve your website's SERP ranking.
Looking at online rankings stats, we found out that a company needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
83% Of All Younger Buyers Were Asked To Post A Review Recently
Of those asked, 80% of clients did leave a review. Overall, companies have asked 66% of all clients to post a review on their business.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra