More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Definitely Submit A Review

More than a 35% would submit a review to advise others about their customer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Posts, Rather Than Ads

Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when consumers have to pick a service provider.

Source: DemandGenReport

Reviews Posted On Twitter Can Help Increase Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users explain your product and services, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of customer reviews remain without a reaction. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically two thirds of companies have excellent and outstanding scores. Just 5% of companies have a score listed below three stars.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation does not affect just the customers. Potential team members likewise look at ratings and take a look at reviews.

Source: Deloitte

89% Of Consumers Read A Companies Replies To Reviews

Not only do most consumers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Business

This stat is among lots of that illustrate the value of online scores. Now that news of consumer satisfaction travels this fast, keeping your consumers pleased is more crucial than ever.

57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for organizations with a perfect five star ranking.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and ranking statistics show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US consumers consider reviews as 'extremely influential'.

To show the importance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270%

User review stats show the purchase possibility for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center