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Only 6% Of Customers Don't Trust Customer Reviews At All
According to client review stats, a massive 19 percent of consumers constantly rely on online reviews and never ever a purchase without checking out reviews first.
Source: Statista
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews remain without a response. That's too bad, due to the fact that those companies are losing clients that way.
Source: Review Trackers
91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones
Online review statistics put consumers' reviews as the most reliable source of recommendations. Online reviews typically carry the very same weight as advice from friends and family.
Source: Brightlocal
77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still need client reviews. There's no way around it. Clients are still willing to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do wonders in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews
Staying connected with your customers builds their trust. Even something like reacting to their comments and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
73 Percent Of Customers Think Client Reviews Are More Important Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more authentic which is what the potential customers are looking for. Nearly a third of customers say written reviews are the only feature that makes them think the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies actually utilize them.
Although we now understand why consumer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal