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US Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.
Source: Statista
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
73% Of Consumers Believe Client Reviews Are More Vital Than Star And Number Scores
Online review data make it clear people aren't pleased with scores alone.
Client reviews make the stats appear more genuine which is what the would-be clients are trying to find. Almost a 3rd of consumers say composed reviews are the only feature that makes them think the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
74 Percent Of Regional Companies Have At Least One Google Review
One review is far from adequate to enhance your site's SERP ranking.
Taking a look at online rankings stats, we discovered that a company needs to have an average of 40 reviews before users "Award" it with a star.
Source: Brightlocal
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews remain without a reply. That's regrettable, because those businesses are losing clients that way.
Source: Review Trackers
70 Percent Of Customers Choose To Learn About A Business Through Articles And Reviews, Rather Than Ads
Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat consumers fairly usually prosper, review sites help make sure of that.
Source: Statuslabs
Google Represents 57.5% Of All Reviews World Wide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying decisions.
According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
98% Of Yelp's Visitors Bought From A Business They Found On The Website
Usually, 142 million consumers visit Yelp each month. If you have not declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Since the large bulk of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
82% Of Consumers Go To Review Websites Since They Want To Purchase A Product Or A Service And Wish To Get The Truth About The Businesses Services And Products.
Review websites are locations that customers go to get the truth about a item, service or business . Since they have currently formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Consumers Might Spend 31 Percent More With A Business That Has Great Reviews
Take note of this statistic. The more detailed other users describe your services or product, the more money you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
83% Of Clients Do Not Trust Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust advertisements select to focus on clients' suggestions online.
Source: Statuslabs