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Clients Could Spend 31 Percent More With A Business That Has Excellent Reviews
Take notice of this statistic. The more detailed other users describe your product or service, the more money you can charge and customer review statistics show us precisely just how much more.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
89% Of Clients Review A Businesses Reactions To Reviews
Not only do the majority of clients check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
89% Of Shoppers Like To Read Reviews Using Their Cell Phones
Be it through an app or a mobile browser, everyday people prefer to read reviews on their mobile phones.
Source: Statista
Only 6 Percent Of Consumers Do Not Rely On Client Reviews At All
According to customer review statistics, a whopping 19% of customers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Because They Desire To Buy A Product Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Visit Review Websites.
Review sites are locations that people go to get the facts about a service, business or product . Users come because they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
More youthful people understand the worth of being informed. User-generated material has an unassailable effect on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a favorable experience, rather than a negative or average one.
Source: Brightlocal
83% Of All Younger Clients Were Asked To Post A Review Recently
Of those asked, 80% of clients did submit a review. In general, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
Positive Reviews Encourage 68% Of Customers To Choose Local Businesses
Since the large majority of customers check out reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be willing to share it if you offer them an excellent experience.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to choose a lawyer or a physician.
Younger people (age 18-35) are much more inclined to work with a professional based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters