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Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing choices are made rapidly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
15% Of Clients Do Not Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of possible consumers won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
52% Of Consumers Rely On A Product More If It Has Negative Reviews Also
We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Consumers expect to see some negative reviews.
Source: Capterra
86 Percent Of Customers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two-thirds of businesses have outstanding and great ratings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
83 Percent Of Consumers Do Not Rely On Advertising
The traditional channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to focus on customers' recommendations online.
Source: Statuslabs
73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the potential customers are looking for. Practically a third of consumers state written reviews are the only function that makes them believe the websites' reviews are useful and appropriate.
Source: Fan and Fuel
82% Of Consumers Visit Review Sites Due To The Fact That They Wish To Buy An Item Or A Service And Wish To Get The Facts About The Businesses Services And Products.
Users come because they have actually already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
If They Were Asked, 77% Of Clients Would Likely Leave A Review
More than a 35% would submit a review to inform others about their client encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their decision making process.
Source: Podium
Customers Might Invest 31% More With A Business That Has Great Reviews
Take notice of this fact. The more detailed other users explain your service or product, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
United States Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American consumers.
Source: Statista