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53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats clarify that 63% of consumer reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Customers Might Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this statistic. The better other users describe your product or service, the more cash you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to customer review data, a tremendous 19% of customers constantly trust online reviews and never ever a purchase without checking out reviews first.
Source: Statista
83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those invited, 80% of consumers did give a review. Overall, businesses have asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
More Than Half Of Consumers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are plainly the more vocal ones.
Source: Statista
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score statistics show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
30% Of Customers Feel Positive About A Company Which Answers Online Reviews
Communicating with your consumers creates trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you might expect, customers who feel this way are happy to invest more money with a company.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Published On Twitter Can Grow Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US consumers consider reviews as 'very influential'.
To highlight the significance of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
Online Product Reviews About A Product Can Raise Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star ranking is the first thing customers see. Still, users focus on other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone