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67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When consumers have to pick a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
83 Percent Of Customers Do Not Rely On Advertising
The standard channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements select to focus on customers' recommendations online.
Source: Statuslabs
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of clients, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
89% Of Clients Like To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile internet browser, people young and old prefer to read reviews on their mobile phones.
Source: Statista
Software Reviews Influence Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Website
Generally, 142 million customers visit Yelp every month. If you haven't claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
77% Of Users Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
Consumers Could Invest 31% More With A Business That Has Terrific Reviews
Take notice of this statistic. The better other users explain your service or product, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
70 Percent Of Consumers Prefer To Find Out About A Business Via Reviews And Short Articles, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach too. Reviews are by far the best method to find the truth about a service or product.
Source: Statuslabs
61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two thirds of companies have great and exceptional scores. Only 5% of businesses have a score below three stars.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our buying decisions.
According to social media reviews data, Facebook affects more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats reveal that four out of five users are more likely to rely on a local business.
Source: RevLocal