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67% Of Customers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
Reviews have a huge impact on their decision when customers have to pick a service provider.
Source: DemandGenReport
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people check out many more reviews to get a better idea of how business is actually doing. Don't depend upon that fact alone.
Source: Brightlocal
72% Of Consumers Will Not Take Action Before They Read Some Reviews
Irrespective of how appealing your marketing is, you still require consumer reviews. There's no way around it. Consumers are still ready to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing preferences.
According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.
Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
82% Of Customers Visit Review Websites Since They Want To Buy A Service Or An Item And Wish To Get The Facts About Business Product Or Services.
Users come since they have actually currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Generally two thirds of businesses have outstanding and great ratings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Probably Leave A Review
More than a 35% would submit a review to advise others about their customer experience and 24% would probably direct their review to the business itself.
Over a 26% would be willing to give a review to assist other individuals with their decision making process.
Source: Podium
People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, purchasing decisions are made rapidly.
Online reviews are certainly persuasive, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. People expect to see some unfavorable reviews.
Source: Capterra
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your clients establishes trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are ready to invest more cash with a business.
Source: Statuslabs
The Majority Of Individuals Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are surprisingly the more opinionated ones.
Source: Statista