Positive Reviews Motivate 68% Of Customers To Use A Local Business

Considering that the large bulk of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Customers Review A Businesses Reactions To Reviews

Not only do most clients read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83 Percent Of Clients Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust advertisements pick to take notice of consumers' suggestions online.

Source: Statuslabs

95% Of Unsatisfied Customers Will Go Back To A Company If A Company Manages To Solve Problems Quickly And Efficiently

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Usually, 142 million customers visit Yelp every month. This is as excellent a time as any if you have not declared your free Yelp business page.

Source: RevLocal

Over Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Ranking

This stat is among lots of that illustrate the value of online rankings. Now that news of customer fulfillment travels this fast, keeping your consumers pleased is more important than ever.

57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for businesses with a best five star rating.

Source: Brightlocal

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

Reviews have an enormous effect on their decision when clients have to choose a solution provider.

Source: DemandGenReport

91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as suggestions from family and friends.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Because They Want To Purchase A Product Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.

Review sites are locations that people go to get the facts about a business, product and services . Users come due to the fact that they have currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a lawyer or a doctor.

Younger people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users explain your service or product, the more cash you can charge and consumer review statistics reveal to us precisely how much more.

Source: Martech Zone

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review statistics, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista