Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this statistic. The better other users explain your services or product, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

74 Percent Of Regional Companies Have At Least One Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online ratings statistics, we discovered that a business requires to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to select a doctor or a lawyer.

Young people (age 18-35) are much more likely to hire a professional based on online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Most Popular Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

77% Of Clients Would Likely Give A Review If They Were Asked

More than a 35% would leave a review to inform others about their customer experience and 24% would certainly direct their review to the company itself.

Over a 26% would want to leave a review to assist other people with their choice making process.

Source: Podium

15% Of Clients Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15% of potential consumers will not even think about doing business with a company they can't discover opinions about.

Source: Statuslabs

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most reliable source of suggestions. Online reviews normally bring the same weight as recommendations from friends and family.

Source: Brightlocal

70% Of Consumers Choose To Find Out About A Business Via Articles And Reviews, Instead Of Ads

Ads are all well and good, but it deserves trying a different approach also. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

If A Business Makes An Effort To Fix Problems Rapidly And Effectively, 95% Of Unsatisfied Consumers Will Go Back To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing decisions.

According to social reviews statistics, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are likely to trust a local business.

Source: RevLocal

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically two-thirds of companies have outstanding and good scores. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your customers creates trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are going to invest more cash with a company.

Source: Statuslabs

Reviews Published On Twitter Can Increase Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, individuals devote more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews remain without a reaction. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers