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83 Percent Of Clients Do Not Trust Advertising
The standard channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to take note of customers' suggestions online.
Source: Statuslabs
When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other people, you manage to select a model that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated content has an indisputable effect on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Consumers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made quickly.
Online reviews are clearly persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Selecting A Service Provider
When clients have to choose a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
American Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals check out reviews, they focus on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. However, they understand the massive effect user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying preferences.
According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Google Represents 57.5% Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Consumers Might Spend 31% More With A Business That Has Excellent Reviews
Focus on this statistic. The better other users describe your service or product, the more money you can charge and customer review statistics show us exactly just how much more.
Source: Martech Zone
61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically two thirds of companies have excellent and good scores. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To show the importance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those exact same customers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers well usually succeed, review websites help make certain of that.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star score is the first thing consumers see. Still, users take note of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.
Source: Statista
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Shared On Twitter Can Help Boost Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo