77% Of Clients Would Most Likely Submit A Review If They Were Asked

More than a 35% would do it to notify others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to leave a review to assist other people with their decision making process.

Source: Podium

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website

Usually, 142 million consumers visit Yelp monthly. If you haven't declared your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

United States Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American consumers.

Source: Statista

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Keeping in touch with your clients creates trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are more willing to spend more money with a business.

Source: Statuslabs

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews stay without a reaction. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats indicate a business's reputation does not affect simply the clients. Potential team members likewise look at ratings and take a look at reviews.

Source: Deloitte

89% Of Customers Want To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile web browser, everyday people choose to read reviews on their cell phones.

Source: Statista

61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Generally two thirds of businesses have outstanding and great scores. Just 5% of companies have a score listed below three stars.

Source: Brightlocal

70% Of Customers Choose To Learn About A Business Via Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the best way to find the truth about a service or product.

Source: Statuslabs

74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online ratings data, we found out that a business needs to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's consumers are wary and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Online Item Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270 Percent

User review stats show the purchase possibility for an item with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center