Negative Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our buying preferences.

According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

67% Of Customers Admit Reviews Are A "Very Important" Factor When Selecting A Service Provider

Reviews have a huge impact on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

90 Percent Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really utilize them.

Although we now know why client reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

83% Of Customers Do Not Trust Advertising

The conventional channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to pay attention to customers' suggestions online.

Source: Statuslabs

49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

If A Company Deals With Issues Rapidly And Efficiently, 95% Of Unhappy Consumers Will Go Back To A Company

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Published On Twitter Can Boost Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

If They Were Asked, 77% Of Clients Would Probably Give A Review

More than a 35% would post a review to advise others about their customer encounter and 24% would probably direct their review to the business itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review is enough for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Generally, 142 million customers check out Yelp each month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal