67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have a huge effect on their decision when clients have to select a solution provider.

Source: DemandGenReport

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your clients establishes trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are ready to invest more money with a business.

Source: Statuslabs

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use An Organisation

This stat is among numerous that show the value of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57% of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for companies with an ideal five star ranking.

Source: Brightlocal

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Statistics reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and ranking statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select an attorney or a physician.

Younger people (age 18-35) are much more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

72% Of Customers Will Not Take Action Unless They Read Some Reviews

No matter how tempting your marketing is, you still need client reviews. There is no skirting around it. Customers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

82% Of Consumers Go To Review Websites Due To The Fact That They Want To Purchase A Service Or An Item And Want To Get The Facts About Business Products And Services.

Review sites are locations that customers go to get the facts about a product, business or service . Since they have actually already formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

Reviews Shared On Twitter Can Boost Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Positive Reviews Encourage 68% Of Consumers To Use A Local Business

Because the huge majority of consumers check out reviews, you would want yours to be enticing to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Younger Buyers Were Asked To Leave A Review Recently

Of those invited, 80% of consumers did post a review. In general, companies have asked 66% of all customers to post a review on their company.

Source: Brightlocal

74 Percent Of Local Businesses Have At A Minimum, One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online rankings data, we learnt that a company needs to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal