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Google Represents 57.5 Percent Of All Reviews Around The Globe
Google is in the lead here, followed by Facebook as a remote second.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your consumers creates trust. Even something like reacting to their reviews and comments can make them feel valued.
As you might anticipate, customers who feel this way are ready to invest more cash with a company.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a physician or a legal representative.
Young people (age 18-35) are a lot more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review statistics show the basic popularity of a website can only presume when it pertains to trust.
Source: Review Trackers
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read many more reviews to get a clear view of how business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a brand-new automobile and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other customers, you manage to pick a model that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat customers honorably normally succeed, review sites help make sure of that.
Source: Statuslabs
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent increase.
Source: RevLocal
53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
Reviews have a huge impact on their decision when customers have to select a solution provider.
Source: DemandGenReport
89% Of Clients Review A Businesses Reactions To Reviews
Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal