83% Of All Young Customers Were Invited To Give A Review Recently

Of those asked, 80% of customers did submit a review. In general, companies have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our buying decisions.

According to social media reviews data, Facebook affects the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics reveal that four out of five users are likely to trust a local business.

Source: RevLocal

15 Percent Of People Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of prospective consumers won't even consider working with a company they can't find opinions about.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management stats indicate a business's reputation does not impact just the customers. Potential employees likewise look at rankings and take a look at reviews.

Source: Deloitte

If A Company Manages To Resolve Problems Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business

Consumers don't expect you to be perfect. They do expect you to fix things when they go wrong. If there is nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as recommendations from family and friends.

Source: Brightlocal

United States Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA clients.

Source: Statista

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers honorably generally flourish, review websites help ensure of that.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use An Organisation

This stat is among lots of that highlight the significance of online ratings. Now that news of customer satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for organizations with an ideal five star score.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

If They Were Asked, 77% Of Customers Would Certainly Submit A Review

More than a 35% would post a review to notify others about their client experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium