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86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them an excellent experience.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses really use them.
Although we now understand why customer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
77% Of Clients Would Leave A Review If They Were Asked
More than a 35% would post a review to advise others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would be willing to give a review to assist other individuals with their decision making process.
Source: Podium
Reviews Posted On Twitter Can Increase Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
83% Of Consumers Do Not Trust Advertising
The conventional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust advertisements choose to focus on consumers' suggestions online.
Source: Statuslabs
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Google Represents 57.5 Percent Of All Reviews World-wide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Consumers Could Invest 31% More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users describe your product or service, the more money you can charge and customer review statistics show us exactly how much more.
Source: Martech Zone
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Corresponding with your clients builds their trust. Even something as basic as reacting to their comments and reviews can make them feel valued.
As you might expect, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
82% Of Customers Visit Review Sites Because They Wish To Acquire A Service Or A Product And Wish To Get The Truth About The Businesses Product Or Services.
Review websites are places that customers go to get the truth about a business, services or product . Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
People Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing choices are made rapidly.
Online reviews are obviously convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who focus on the variety of reviews is presently at 46%.
Source: Brightlocal
89% Of Consumers Browse A Businesses Reactions To Reviews
Not only do the majority of customers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
15% Of Customers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of possible customers won't even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social reviews stats, Facebook impacts the majority of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal