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Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a new automobile and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read reviews.
With the help of other consumers, you quickly decide on one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
83% Of All Younger Consumers Were Invited To Post A Review Recently
Of those asked, 80% of customers did post a review. Overall, businesses have asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out customer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
15% Of People Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of prospective clients will not even consider working with a company they can't find viewpoints about.
Source: Statuslabs
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
American Consumers Consider "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA consumers.
Source: Statista
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
70 Percent Of Customers Prefer To Learn About A Business Via Short Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
74% Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online rankings stats, we found out that a business requires to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star rating is the first thing consumers see. Still, users take notice of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.
Source: Statista
Buyers Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Buying choices are made quickly.
Online reviews are clearly convincing, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
The Majority Of Customers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista