Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Considering that the vast majority of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

63.6% Of Customers Check Out Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review statistics show the general popularity of a website can just go so far.

Source: Review Trackers

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews go on without a response. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Clients Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. Buying choices are made quickly.

Online reviews are certainly persuasive, yet online marketers have not always come to value the power of them.

Source: Martech Zone

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site

Typically, 142 million customers go to Yelp each month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably usually prosper, review websites help make certain of that.

Source: Statuslabs

82 Percent Of Consumers Go To Review Sites Because They Want To Buy A Product Or A Service And Wish To Get The Truth About Business Products And Services.

Users come because they have actually already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out much more reviews to get a clear view of how the business is really doing. Don't depend on that fact alone.

Source: Brightlocal

91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews normally bring the very same weight as guidance from loved ones.

Source: Brightlocal

77% Of Users Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

USA Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our buying decisions.

According to social media reviews statistics, Facebook affects more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two thirds of companies have good and awesome rankings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal