64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out client reviews, concur that it increases their buying confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

73% Of Customers Believe Client Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Client reviews make the statistics appear more genuine which is what the would-be clients are searching for. Nearly a 3rd of consumers state written reviews are the only feature that makes them believe the sites' reviews are pertinent and helpful.

Source: Fan and Fuel

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies in fact make use of them.

Although we now understand why consumer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when customers have to select a solution provider.

Source: DemandGenReport

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have a huge effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

95% Of Disappointed Customers Will Return To A Business If A Company Manages To Fix Issues Rapidly And Efficiently

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

83% Of All Young People Were Invited To Post A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have asked 66% of all customers to give a review on their business.

Source: Brightlocal

A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly generally prosper, review sites help ensure of that.

Source: Statuslabs

Majority Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Rating

This stat is among many that illustrate the value of online rankings. Now that news of client satisfaction travels this quick, keeping your customers delighted is more important than ever.

57% of consumers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for organizations with an ideal five star ranking.

Source: Brightlocal

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to client review data, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score data show people value the opinion of peers more than any other material.

Source: Collective Bias

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. People expect to see some unfavorable reviews.

Source: Capterra

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a business's reputation does not affect just the clients. Prospective employees also look at ratings and take a look at reviews.

Source: Deloitte

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who pay attention to the number of reviews is presently at 46 percent.

Source: Brightlocal