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Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review stats show the purchase probability for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the potential clients are searching for. Practically a 3rd of customers state written reviews are the only feature that makes them think the sites' reviews are appropriate and useful.
Source: Fan and Fuel
Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business
Considering that the large bulk of customers check out reviews, you would want yours to be appealing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
If A Business Manages To Resolve Problems Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Business
Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
83% Of All Young People Were Asked To Leave A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have asked 66% of all clients to give a review on their company.
Source: Brightlocal
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use A Service
This stat is among numerous that highlight the importance of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more important than ever.
57% of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11% looked only for services with an ideal five star score.
Source: Brightlocal
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read much more reviews to get a clear view of how business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and score data reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
If They Were Asked, 77% Of Customers Would Most Likely Leave A Review
More than a 35% would do it to inform others about their client experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other individuals with their decision making process.
Source: Podium
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated content can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44 percent boost.
Source: RevLocal
86% Of Customers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal