70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out much more reviews to get a better idea of how the business is really doing. Don't depend on that fact alone.

Source: Brightlocal

US Consumers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American consumers.

Source: Statista

Reviews Posted On Twitter Can Help Improve Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat clients fairly normally flourish, review websites help ensure of that.

Source: Statuslabs

72% Of Customers Won't Take Action Unless They Check Out Some Reviews

No matter how tempting your marketing is, you still need client reviews. There's no way around it. Consumers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When clients need to choose a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star rating is the first thing consumers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

73% Of Consumers Think Consumer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with scores alone.

Consumer reviews make the stats appear more authentic which is what the prospective consumers are looking for. Nearly a third of consumers state written reviews are the only feature that makes them believe the websites' reviews are relevant and beneficial.

Source: Fan and Fuel

60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and score stats show people value the opinion of peers more than any other content.

Source: Collective Bias

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the money they invest at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews remain without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

74 Percent Of Local Businesses Have At Least One Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online scores stats, we learnt that a company needs to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

89% Of Clients Read A Companies Responses To Reviews

Not only do many shoppers read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Typically 2 out of 3 businesses have exceptional and awesome rankings. Only 5% of businesses have a score below three stars.

Source: Brightlocal

89% Of Clients Choose To Read Reviews On Their Mobile Phones

Be it via an app or a mobile web browser, people today choose to read reviews on their smart phones.

Source: Statista