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Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
86% Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
Only 6 Percent Of Customers Do Not Trust Client Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers constantly trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read a lot more reviews to get an idea of how business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
The Average Review Word Count Has Gotten 65% Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
83% Of Consumers Do Not Rely On Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to take notice of customers' suggestions online.
Source: Statuslabs
Over Half Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Score
This stat is among lots of that highlight the value of online rankings. Now that news of client fulfillment travels this fast, keeping your clients happy is more vital than ever.
57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for businesses with an ideal five star ranking.
Source: Brightlocal
73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't pleased with scores alone.
Written reviews make the stats appear more authentic which is what the would-be customers are searching for. Almost a third of consumers state written reviews are the only feature that makes them believe the websites' reviews are helpful and pertinent.
Source: Fan and Fuel
US Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA consumers.
Source: Statista
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most reliable source of suggestions. Online reviews usually carry the very same weight as guidance from loved ones.
Source: Brightlocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.
Source: RevLocal