88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

If They Were Asked, 77% Of Consumers Would Likely Leave A Review

More than a 35% would do it to advise others about their customer experience and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to leave a review to help other individuals with their choice making process.

Source: Podium

91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family

Online review stats position consumers' reviews as the most reliable source of recommendations. Online reviews normally bring the same weight as guidance from family and friends.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star score is the first thing customers see. Still, users take note of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.

Source: Statista

Just 6% Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a whopping 19% of customers always trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Online Product Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270 Percent

User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'always' or 'really often'.

Source: Trust You

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'incredibly influential'.

To show the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

89% Of Individuals Want To Read Reviews On Their Mobile Devices

Be it via an app or a mobile internet browser, customers choose to read reviews on their phones.

Source: Statista

83% Of Clients Don't Rely On Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust advertisements choose to pay attention to customers' recommendations online.

Source: Statuslabs

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

95% Of Dissatisfied Clients Will Return To A Company If A Business Manages To Solve Problems Quickly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall 2 out of 3 companies have excellent and good ratings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal